Privacy Policy

Privacy Policy

Effective Date: 1st of December, 2024

At Resolute, your privacy is of the utmost importance to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Shopify store.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We refer to this automatically collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

This is referred to as “Order Information.”

2. How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices or order confirmations).
  • Communicate with you regarding your order.
  • Screen orders for potential risk or fraud.
  • Provide you with updates, offers, and promotional material related to our products or services (if you’ve opted in to receive such material).

We use the Device Information that we collect to:

  • Help us screen for potential risk and fraud (in particular, your IP address).
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you.
  • Request that your personal information be corrected, updated, or deleted.
  • Withdraw your consent to data processing (where applicable).

To exercise these rights, please contact us at: resolute.help@hotmail.com

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices or if you have any questions, please contact us at:

Email: resolute.help@hotmail.com